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Our Terms Shape Your Account

When you open an account with kabayan 55, these terms define how your wallet works, what you can access, and how we protect your data across live tables…

Account security rulesPayment and withdrawal termsYour data and privacy rights
kabayan 55 Our Terms Shape Your Account
GET HELP ANYTIME

Reach Our Terms Team

Live Chat Open the chat widget in your account lobby during operating hours. Our team answers account and terms questions directly, often within seconds.
Email Support Send terms queries to [email protected]. We respond within 24 hours with clarification on any policy point or account rule.
Account Settings Review your registered contact details, payment methods and linked accounts in the security section of your profile anytime.
HOW WE HONOR THEM

What These Terms Mean for You

Account Verification

Your first deposit confirms your identity and payment method. We keep this data encrypted and separate from your play activity so only authorised staff access it.

Wallet Security

Your balance is stored in a segregated account. Deposits are final once cleared; withdrawals are processed only to the payment method you registered at signup.

Cookie & Tracking

We use cookies to remember your login and track your lobby activity for fraud prevention. You can manage these in your browser; clearing them logs you out.

Data Retention

We keep account records for seven years after closure for tax and compliance purposes. Personal data is deleted after 90 days of inactivity unless you reactivate.

Request Changes

Contact [email protected] to correct personal details, request your data file, or ask us to delete information. Response time is 14 days.

Dispute & Appeals

If you believe a transaction was unauthorised or a terms rule was misapplied, email support with details. We investigate and respond within 10 business days.

Common Questions About Our Rules

No. Each person can hold one active account on kabayan 55. Opening multiple accounts breaches our terms and will result in permanent closure and forfeiture of balances. If you need a fresh account, close your existing one first, wait 48 hours, then re-register.

Deposits go to the address you register; if it's incorrect, the transaction may fail or be delayed. Always verify your DANA, OVO, GoPay or QRIS details before confirming. If a deposit is lost, contact support immediately with proof—we can investigate but cannot guarantee recovery.

Withdrawals to DANA, OVO, GoPay and QRIS usually arrive within 5–30 minutes after we verify your identity and confirm the transaction. Bank transfers may take 1–2 hours. Weekend or public-holiday delays are common; we queue these for next business day.

Yes, if we detect breach of these terms—fraud, underage access, multiple accounts, or unauthorised use. We'll email your registered address with the reason. You can appeal within 30 days by emailing [email protected] with new evidence.

You own the personal details you provide; we own the account record and play history. We do not sell your data to third parties. Access depends on local law where you reside. Contact support to request a full export of your account file anytime.

Use the 'Forgot Password' link on the login page to reset via your registered email. A reset link arrives within minutes. Do not share this link with anyone. If you lose access to your email, contact support—we verify your identity via your registered phone and payment details.

All game outcomes are generated by our partner studios using certified random-number generators. These are audited regularly but we do not publish audit reports publicly. If you suspect unfair play on a specific round, email support with the session ID and time; we'll review our logs with the game provider.